Patient-Message Triage
Sort and route patient messages by urgency and topic, with clinical replies left to staff.
- ISO 27001 certified
- SOC 2 Type II certified
- Zero data retention
- Full audit trail
The manual pain
Message volume overwhelms staff, so routine and urgent notes sit in the same queue.
What the agent does
The agent classifies each message by urgency and topic and routes it, drafting routine replies for staff to approve. Clinical answers stay with the team.
What You Get
Concrete outputs, each one cited, logged, and reviewed by a person before it is relied on.
Runs on the Unified AI Execution Layer
This agent runs through the same governed path as every CreateOS workflow: routed to the right model, policy-checked before it acts, validated before it answers, and logged for audit.
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